Frequently asked questions

What services do you offer?

We handle septic tank cleaning, hydro excavation, service locates, potholing, and CCTV pipe inspection, portable toilet hire, bulk earthworks, fencing, directional drilling and cable installation, guard rail installation and much, much more.

Are you locally owned?

Yes, Shiitake Waste Co. is a family-owned and operated business right here in the community.

How quickly can you respond to service calls?

We prioritise prompt response times and aim to schedule service calls as soon as possible to minimise your downtime. We are available 24/7 for emergency response to spills and hazards.

What areas do you cover?

We're based in Norsewood and work throughout the surrounding districts, providing septic, hydro excavation and portable toilet services across the region. Give us a call to check whether we service your area.

Is hydro excavation safe for my property?

Yes, hydro excavation is a non-destructive method that protects underground utilities and landscaping.